Cancellations & Exchanges Policy

Last updated: July 21, 2025

At Wampoc, we understand that sometimes plans change or issues arise with your order. Here’s how we’re happy to help.

Changed your mind? We get it!

You can cancel your order for a full refund or modify order if you do so within 12 hours of placing it.
After this 12-hour window, cancellations and modifications is not possible.
Approved cancellation requests will be processed for a full refund within 7 days.

We ONLY facilitate exchanges for specific issues related to product fault or fulfillment error.

Supported Exchange Cases: We exchange items that are damaged, defective, or incorrectly shipped (wrong product or wrong size was sent due to our error).
Shipping Costs: Customers do not need to pay the return shipping cost for defective, damaged, or incorrectly shipped products.
Request: If your item qualifies for an exchange, don’t hesitate to contact us at support@wampoc.com.

It is your responsibility to ensure your shipping address is complete and accurate at the time of checkout.

Address Correction: If you realize you made an error, please notify us immediately at support@wampoc.com within the 12-hour cancellation window to request a correction.
Incorrect Address Responsibility: We are not responsible for orders shipped to an incorrect address provided by the customer.
Re-Shipping Cost: If a package is returned to us due to an incorrect or undeliverable address, the customer will be responsible for a re-shipping fee equal to the original shipping charge to have the order sent out again.

If you have any questions about our cancellation or exchange policies, please don’t hesitate to reach out to our friendly support team:

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